The Office: The Friendly Face of Finance

I grew up in a very poor family. A lot of my memories involve my mom ignoring incoming phone calls. The phone would ring and she would yell from across the house, “Don’t answer that! Dad didn’t get paid again. I couldn’t pay the electric bill!” Or the phone bill, gas bill, mortgage… 

After a childhood of fearful quaking at the sound of the telephone, it was understandable that my image of people who worked in Billing was less than realistic. Those people had frown lines etched from their mouth to their jawline and the soul-less stare of a great white shark. Those people had v-shaped unibrows, thin, dry lips and voices like a wood chipper. Those people were control freaks with the personality of Gordon Ramsay.

If this is the way you think of people who work in Finance too, then you’re going to be pleasantly surprised when you start working with Shepherds College.

Whether you have questions about a charge on a tuition or student CAM statement, or changes to your credit card, or if you’d like to set up an Electronic Funds Transfer to pay on a student account, you’ll be talking to Tiffany.

First of all, I’d like to point out that a name like "Tiffany" automatically erases images like great white sharks, wood chippers and Gordon Ramsay.

Tiffany??

Next we’ll deal with the frown lines and unibrow:

Tiffany

Nope. Neither.

Tiffany is genuinely kind and approachable and looks at serving you as one more way she can serve the Lord. She loves interacting with the students’ families, and she quickly becomes a favorite staff member of the students themselves. It’s not uncommon to hear the excited shrieks of “Tiffffanneeeeeeeee!!!” echo across campus when a student spots her in the distance.

So pick up that phone without hesitation when you have an account question that needs answers, or a billing concern that should be addressed. Even make a call just to tell Tiffany a story of how the Lord is providing for your student to be here. Those are her favorite kind of calls to receive.

Finance can be friendly and we prove it at Shepherds College.

Shepherds College - Guiding Your Transition to Appropriate Independence. Please visit us at www.shepherdscollege.edu.